Wednesday, July 09, 2008

Learning Organisation and WOW Expansion Pack

My colleagues and I were on return flight from Toyota factory tour. Starting with topics of organisations and skill-acquisition-based career path rather than role-based path, which tends to limit one's growth opportunities in my opinion, the discussion moved on to Toyota and their career promotion structure. How it is extremely long and challenging process to become a chief engineer and the enormous skill acquisitions on the way.

I like the idea of skills-acquisition-based career path and having long list of skills that would take ages to master as similar to chief engineer concept in Toyota. It is similar to playing MMORPG such as WOW. The best part of WOW is leveling up from level 0 to max level 60 (for initial launch). You get the sense of progress all the time. Once you hit max level, it feels great for a while but soon becomes less exciting because the rate of learning slows.

Luckily Blizzard publishes expansion pack every 1-2 years and increases max levels by 10 or so. Certainly all maxed out players get new things (skills) to learn. Cool. Joy of learning!

I think a learning organisation should do the similar by constantly generating expansion pack for members to learn. Identify new list of skills required to achieve organisational objectives and to articulate what they are and to generate content (training programs) for them to acquire new skills so their increase levels (effectiveness, growth, capability). Leaders in an organisation would be just like content developers for MMORPG. After all, everything is trainable, I believe.

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